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I joined Bolaji Oyejide from TestBox on The Quest for Epic Customer Support podcast to talk about building a solid customer experience. We discussed: Check out the podcast here!
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I joined Charlotte Ward on the Customer Support Leaders podcast to talk about how to handle customer complaints. In general, we recommended that companies: Check-out the podcast here!
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Charlotte Ward and I got back together to talk about the Great Resignation and how to handle things when good people leave your team. Some key thoughts: As always, there’s a lot more content in the podcast; check it out here!
